National Energy Assistance Directors Association

The National Energy Assistance Directors Association (NEADA) is the primary educational and policy organization for state directors of the Low Income Home Energy Assistance Program (LIHEAP), a federal program that helps low-income families pay their heating and cooling bills.

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August 2024 Energy Hardship Report

Energy affordability is a persistent problem that spans seasons. According to three years of data collected by the National Energy Assistance Directors Association (NEADA), more than one in five households report being unable to pay their utility bill at least once during the year. Utility debt has increased by 8.4% since December 2023, to almost $17.4 billion, and this $17.4 billion in debt is spread across 17.4 million electric and 11 million natural gas households. Utility shut offs are projected to increase by 300,000 households, to 3.5 million in total, by the end of 2024.

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NEADA News and Updates

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State LIHEAP Contacts

Get Energy Assistance

For help applying for energy assistance, call the National Energy Assistance Referral (NEAR) Hotline: 1-866-674-6327 or visit the website listed for your state on the State LIHEAP Contacts page.

In the District of Columbia, the Mayor’s Hotline at 311.